Crafting Conversational and Agentic Shopping Experiences

With the rapid adoption of AI chatbots and copilots, consumers are becoming increasingly comfortable conversing with AI platforms and using agents to automate tasks. As a result, shoppers now expect similar tools and resources when grocery shopping online and in-store. In two back-to-back track keynotes, C-suite leaders from a retailer and grocery platform will discuss:

• Enhancing digital apps with AI tools that spark inspiration, build shopping carts, and execute purchases
• Partnering with technology companies and AI platforms to power agentic commerce
• Unlocking agentic shopping experiences by transforming the enterprise