Track Keynote: Crafting Conversational, Personalized, and Agentic Shopping Experiences
With the rapid adoption of AI chatbots and copilots, consumers are becoming increasingly comfortable conversing with AI platforms and using agents to automate tasks. As a result, shoppers now expect similar tools and resources when grocery shopping online and in-store. In this track keynote, a C-suite leader from an omnichannel retailer will discuss:
- Enhancing digital apps with AI tools that spark inspiration, build shopping carts, and execute purchases
- Partnering with technology companies and AI platforms to power agentic commerce
- Unlocking agentic shopping experiences by transforming the enterprise
Tuesday 22 September 4:30 PM - 4:50 PM
AI-Powered Shopping Experiences
Unified Commerce and Omnichannel Success
Speakers
EVP & Chief Digital Officer, Kroger

