Store Transformations that Match Consumer Expectations
Online shopping has become the premier channel to discover, research, and compare products before making a purchase decision. Leading retailers are embracing this as a challenge and transforming their stores to complement--and even surpass--the value of digital channels. In this session, innovative thinkers within retail organizations will share how they're:
• Inspiring product discovery and increasing loyalty
•Developing stores that promote seamless cross-channel customer journeys
• Delivering personalized, relevant, and frictionless experiences through new technologies
Wednesday 23 September 2:35 PM - 3:15 PM Stage 3
Moderator
Director of Retail Futures, IGD

