Store Transformations that Match Consumer Expectations

Online shopping has become the premier channel to discover, research, and compare products before making a purchase decision. Leading retailers are embracing this as a challenge and transforming their stores to complement--and even surpass--the value of digital channels. In this session, innovative thinkers within retail organizations will share how they're:

•  Inspiring product discovery and increasing loyalty
•Developing stores that promote seamless cross-channel customer journeys
• Delivering personalized, relevant, and frictionless experiences through new technologies


Wednesday 23 September 2:35 PM - 3:15 PM Stage 3

Add to calendar 09/23/2026 14:35 09/23/2026 15:15 Store Transformations that Match Consumer Expectations Stage 3 US/Pacific
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Moderator

Stewart Samuel

Director of Retail Futures, IGD