FAQ

General Information

Groceryshop 2024 will take place October 7-9, Monday through Wednesday, on the second floor of the Mandalay Bay Convention Center in Las Vegas, NV. The Exhibit Hall is open October 7-9, Monday, Tuesday and Wednesday (see posted hours on our agenda and move-in/move-out schedule here).

We recommend arriving Sunday, October 6, 2024 and departing Wednesday evening, October 9, 2024. 

Exhibitors should reference the Exhibit Hall Move-In and Move-Out schedules and plan their dates of arrival and departure accordingly. You may find you want to arrive up to two days earlier, on October 5 or 6, or leave later to ensure you can send back all materials. 

Click here to view a map of the Mandalay Bay Resort.

Click here to view a map of the Exhibit Halls, on the second floor of the South Convention Center.

For convenient navigation, an interactive map of Groceryshop event spaces will become available on our mobile app in the days leading up to the event dates.

The dress code is business or business casual. Please note that the Exhibit Hall is very air-conditioned, so we recommend bringing a light jacket to wear inside.

WiFi will be available to all attendees at the event. However, this WiFi is only meant to be used for browsing the internet and/or checking email. If exhibiting, we strongly recommend ordering a dedicated hardline for your booth. The attendee WiFi is not meant to be used by exhibitors in their booth, and you may find it too weak for activities such as demonstrations of your product. 

To order internet for your booth, please contact Mandalay Bay Exhibitor Services.

Please be aware of any solicitations from third parties for both hotel room booking and attendee list sales. Groceryshop has been informed of unauthorized communications to our sponsors, attendees and speakers by third parties for hotel room booking and attendee list sales. Groceryshop has no connection to these companies or individuals, and we do NOT sell or share your contact information with sponsors or other attendees. Please feel free to contact us at info@groceryshop.com with any questions or to report unauthorized activities.

We recommend that you do not reply to or speak with any organization claiming to sell the Groceryshop attendee list and do not share your credit card information.

 

Registration

The current registration price is posted on our website here. Sponsors and Exhibitors have access to special rates. Please note that all ticket rates increase every few weeks.

Click here to view the Retailer and Brand registration pricing and qualification criteria. All registrations for the retailer and brand rate are subject to approval.

Sponsor Tickets include access to:

  • our Meetup networking platform (subject to registration deadline of August 28th)
  • all days of Groceryshop
  • the Exhibit Hall
  • meals (breakfast and lunch as stated on the Groceryshop agenda)
  • Groceryshop sessions and networking events (excluding sessions and networking events that are private/invitation only, or specific to certain groups of attendees).
  • Groceryfest!

No, we do not offer any one day or Exhibit Hall-only tickets. Tickets provide access to all aspects of Groceryshop, including sessions, Meetup, networking events, breakfasts, lunches, receptions, exhibits, etc. that are not private, specific to a particular group of attendees, or arranged by sponsors independently. We do not offer any partial attendance rates.

If you are an exhibitor and require a crew badge for your vendor to access the Exhibit Hall, please review our Crew Badge Guidelines and fill out the form.

If you have been assigned as the Organization Admin*, you can login to our registration platform and navigate to the “Manage Participants” screen to view all registered attendees. Alternatively, please feel free to reach out to our registration team or your Groceryshop Sponsor Logistics Lead. 

*any registered attendee can nominate an Organization Admin via our platform. If you will not be registering on a ticket, please nominate yourself via the Organization Admin form, subject to Groceryshop approval. 

Yes! Registered attendees may transfer their ticket in the platform at any time prior to the registration deadline of August 28, 2024. 

Simply log in to our platform using your registration confirmation email details. In the menu on the left-hand side, click “Transfer Ticket,” and enter in the new attendee’s name, email address, and pronouns when prompted! 

Your colleague will receive an email inviting them to accept the transfer, which opens a form they must fill out to complete the transfer request. Our team approves all ticket transfers. Once your colleague has accepted the transfer and we have approved it, you will lose access to the platform and they will receive a registration confirmation email. 

WARNING: Once the Meetup process has begun you will not be able to transfer your ticket. If a ticket change is required during this time, please reach out to your Sponsor Logistics Lead or to registration@Groceryshop.com for further assistance. 

 

 

Exhibit Hall

Please contact our Sales Team at sales@groceryshop.com or fill out an application form.

If you purchase a space-only booth, the price will not include booth structures, furnishings, flooring, installation and dismantle, electrical, material handling, etc. Freeman is the official show general contractor and Mandalay Bay Exhibitor Services is the in-house service provider for Mandalay Bay.

The Exhibit Halls are located in Shoreline Exhibit Hall and Oceanside Ballroom on Level 2 of the Mandalay Bay South Convention Center.

You can view your booth location on the online floor plan here. If you are not sure of your booth number, please reference the email sent from your logistics lead - or just ask!

Date

Function

Hours

Saturday, October 05, 2024 

MOVE-IN

Booths 400 Sq Ft. Or Larger Only

8:00AM - 6:00PM PT

Saturday, October 05, 2024 

MOVE-IN
Standard Booths  
10x10 exhibitors and larger (excludes MGMT Package Booths) .

12:00PM - 6:00PM PT

Sunday, October 06, 2024 

MOVE-IN

All Booths

8:00AM - 5:00PM PT

Sunday, October 06, 2024 

MOVE-IN 

Meeting Pods, NOOKs, and Meeting Rooms 

12:00 pm – 5:00 pm PT 

Monday, October 07, 2024 

EXHIBIT HALL OPEN

10:00AM - 6:00PM PT

Tuesday, October 08, 2024 

EXHIBIT HALL OPEN

9:00AM - 5:30PM PT

Wednesday, October 09, 2024 

EXHIBIT HALL OPEN

9:00AM - 4:00PM PT

Wednesday, October 09, 2024 

MOVE-OUT

4:30 pm - 9:00 pm PT*

*Meeting Pods, Meeting Rooms, NOOKs must clear by 9:00 pm PT

Thursday, October 10, 2024 

MOVE-OUT

7:00 am - 12:00 pm PT 

*Freeman will begin returning empty containers as soon as the aisle carpeting is removed or plastic covering has been laid in the aisles of the exhibit hall. 

*Hours are subject to change

All meetings can only be scheduled during the Exhibit Halls open hours: Monday 10:00 am - 5:30 pm PT, Tuesday 9:00 am – 5:30 pm PT, Wednesday 9:00 am – 4:00 pm PT. All meeting participants must be a registered Groceryshop attendee with a badge to access the Exhibit Halls. 

Attendees registered under a non-exhibiting company will NOT be allowed entry during move-in and move-out hours and will be advised to relocate or reschedule any meetings. 

No, Mandalay Bay is the exclusive provider of all food and beverage in the Exhibit Halls. This includes pre-packaged snacks, plastic water bottles, candy, etc. All catering must be ordered through Mandalay Bay Exhibitor Services. The only exception to this is if you approved to buy out with a corkage fee. 

You may be charged if you bring your own food and beverage without approval from Mandalay Bay. 

No, balloons are prohibited throughout the facility. Click here to view the Exhibitor display guidelines. 

Please contact your Groceryshop Sponsorship Logistics Lead for vehicle and robot requirements. These items are subject to additional approvals, permits, and insurance requirements. 

In the Shoreline Exhibit Hall, only the aisles will be carpeted. Flooring for your booth is not required and is not provided for you. 

Carpeting can be purchased through Freeman Online. The Oceanside Exhibit Hall is fully carpeted. Click HERE for carpet example

Freeman is the official show general contractor and Mandalay Bay Exhibitor Services is the in-house service provider for Mandalay Bay. Below is a breakdown of services that each vendor provides. 

  1. Freeman provides​: booth furnishings, carpet, shipping, rigging (under 200 lbs.)*, installation and dismantle labor services, all material handling*, and audio/visual services. Orders can be placed through FreemanOnline. 
  1. Mandalay Bay Exhibitor Services provides​: electrical* (may not be included with your booth), internet*, furnishing, plumbing (compressed air, water, drainage)*, rigging (over 200 lbs. or including electrical)*, telecommunications*, catering* and booth cleaning*, and floral & plant services. Order forms can be found on the Mandalay Bay Exhibitor Services order site. 

*exclusive provider, no other vendor can be used for this service 
 
Should you choose to source a third-party vendor to provide services and materials for your booth, you must notify us via our Health and Safety Provider Abraxys and ensure they do not perform any services exclusive to the above vendors. 

To avoid delays, we strongly recommend shipping in advance to the Freeman Warehouse. Items must be delivered to the warehouse beginning September 5, 2024, to October 1, 2024. Freeman also offers outbound shipping for your convenience during move-out. Please refer to the Freeman Online shipping page for material handling rates, order forms, and shipping labels. 

Detailed information and options can also be found on our shipping page! 

Yes. Material Handling is the service to move and store your freight from the freight docks to your booth. This service includes off-loading from the delivery truck; delivery to your booth; removing empty crates and boxes; storing the crates and boxes during the show and returning them after the show: and finally, delivery of the crates and boxes to your carrier. This service is provided exclusively by Freeman. It is a one-time charge for incoming and outgoing.
See the Material Handling page on Freeman Online for more information, rates, and order forms. 

As an Exhibitor you may “hand carry” certain items. Hand carry is defined as small items such as packages or cartons an Exhibitor can carry. Any mechanical assistance is limited to a small dolly or assistance from the hotel bellman. The assistance of any motorized device or pallet jack is NOT permitted. When Exhibitors hand carry, they may not access designated material handling areas. Exhibitors must use the main entrance of the facility. 

If your freight is being delivered by a carrier, you must use Freeman to unload the freight and transport it to your booth or meeting room. You will also be charged a material handling fee. For more information on Material Handling, please visit Freeman Online. 

Please click here to view the EAC guidelines and requirements. We require an EAC Form and certificate of insurance for every EAC. EACs must read and comply with all show rules and regulations as outlined in the Display Rules & Regulations, Exhibitor Terms & Conditions, and the Freeman Exhibitor Kit. 

EACs will be granted access to the Exhibit Halls during move-in and move-out only. Additional information will be sent to the EAC contacts submitted to our Health and Safery Provider Abraxys. 

WiFi will be available to all attendees at the event, with the name printed on the back of every attendee badge and onsite signage. However, the WiFi is only to be used for browsing the internet and/or checking email. We strongly recommend ordering a dedicated hardline for your booth. The attendee WiFi is not meant to be used by Exhibitors in their booth, and you may find it not strong enough for demonstrations of your product. To order internet for your booth, please order through Mandalay Bay Exhibitor Services. 

No, distribution of materials outside of your booth is prohibited, including leaving material on tables or handing out brochures in the aisles or entrances of the show. 

All space-only booths must submit documentation by August 1, 2024, to receive Permission to Build.  

Show management keeps a level playing field across all Exhibitors and reserves the right to request changes be made AFTER Permission to Build is granted should it be found at any point in time that any part of the booth will be of detriment to the experience or safety of attendees and other Exhibitors. Permission To Build is granted to allow Exhibitors and their contractors to commence building on site. 

  • 10'x10', 10'x20', and10’x30’ booths have a maximum back wall height limitation of 8 ft high. Shared side walls cannot exceed more than 4 feet in height. 10'x10', 10'x20', and 10’x30’ Exhibitors are not permitted to have a hanging sign above their booth. No exceptions. 
  • 20’x20’ or larger ISLAND booths have a maximum height restriction of 18 ft thigh, measuring from the floor to the top of the booth structure or hanging sign. No exceptions. 

Booth displays should be arranged in such a manner so as not to obstruct sight lines of neighboring Exhibitors. 

In order to facilitate Exhibitor move-in, hanging signs MUST be shipped in advance to the Freeman Warehouse using the custom hanging sign labels found in the Freeman Exhibitor Kit or on our shipping page. No exceptions! 

Click here to view additional Display Rules & Regulations. 

Hanging signs are only allowed above booths that are 400 sq. ft. or larger. Hanging signs may not exceed the length of any side of your booth space or hang over the common aisle space. The top of any hanging sign may not exceed the maximum height restriction of 18 ft. No exceptions. 

All hanging signs in the Shoreline and Oceanside Exhibit Halls must be rigged by Freeman (signs under 200 lbs.) or Encore (all signs requiring electrical and all signs above 200 lbs.). 

To facilitate Exhibitor move-in, hanging signs MUST be shipped in advance to the Freeman Warehouse using the custom hanging sign labels found in the Freeman Exhibitor Kit or on our shipping page. No exceptions! 

Click here to view additional Display Rules & Regulations. 

For non-electrical hanging signs under 200 lbs., please contact Freeman. For all other hanging signs, please contact Mandalay Bay Exhibitor Services. 

Visit FreemanOnline’s Exhibitor Packages page to explore turnkey options or request a custom consultation. For custom booths, you can also contact solutions@freemanco.com. 

If you decide to use a third-party contractor to build your booth, please fill out the required forms and information here once you have confirmed the vendor. EACs will need to provide a COI to Groceryshop and submit your booth rendering for Permission To Build. 

There is a FedEx business center at the Mandalay Bay. Please be sure to check their hours and plan your pickup accordingly. 

The Las Vegas Convention and Visitors Authority also maintains an online searchable list of Las Vegas vendors and services. 

Disclaimer: Groceryshop does not guarantee the quality or reliability of any of the vendors listed. We recommend that you do your own research into any potential vendors that you are interested in doing business with. You are also responsible for ensuring that any outside vendor you hire does not perform any services which are exclusive to the show contractor, Freeman, or Mandalay Bay Exhibitor Services. 

If you will be selling products from your booth and the product will actually be given to the buyer at your booth at the time of the sale, you will need to contact the Department of Taxation for the State of Nevada, http://tax.nv.gov/ and adhere to sales tax regulations. However, if you will only be taking orders and shipping the product after the event, you will not need to contact the Department of Taxation for the State of Nevada. It must also be approved with your Sales Representative and Groceryshop Sponsor Logistics Lead. Groceryshop reserves the right to prohibit the sale of any product for any reason. 

Yes, you may film inside your booth; however, it must be contained to your booth. Exhibitors are not allowed to film other exhibit spaces without approval. Due to fire marshal regulations, tripods, lights and elaborate set ups are NOT permitted in any public area. All camera crew personnel MUST be registered as a Groceryshop attendee. 

Sponsors can hire security for their individual booths through DTA Security Services using the Special Booth Monitoring Services Order Form. Please let your Groceryshop Sponsorship Logistics Lead know of your arrangement. 

 

Hotel Reservations

Click here for hotel reservation information and to book your room in our discounted room block at the Mandalay Bay. The block will close on September 13, 2024, but may sell out sooner. Rooms go fast, so we recommend you book ASAP! 

To modify or cancel an existing reservation, please reach out to the Mandalay Bay Group Services Department directly at 877-632-9001 or click here and click “Manage Existing Reservation” if you made your reservation through our Passkey site. You will need your acknowledgement number or hotel confirmation number.

We have been informed that a company offering hotel reservation services for our events has contacted several of our sponsors and asked for credit card information to book rooms. We have not authorized any company to contact you. Do not reply to or speak with any organization claiming to book hotel rooms for Groceryshop, and do not share your credit card information. If you need to book hotel rooms, please book them only through our Groceryshop website, by contacting the hotel directly, or by utilizing services you know to be safe and legitimate. 

 

Meetup 

Meetup is the largest and most advanced meetings program to ever exist in grocery/CPG. At Groceryshop 2024, we will facilitate 30,000 curated 15-minute, 1-to-1 meetings for our 5,000+ attendees. Meetup is open to every registered Groceryshop attendee (at no additional cost). It is the best way to meet everyone you want to meet at Groceryshop 2024.

To participate, just get your ticket and complete the pre-event process leading up to the event on our registration platform. Get ready to meet new people, discover new organizations and create incredible new opportunities at the biggest meetings program ever held in the retail industry. You don’t want to miss it!

Full guidelines coming soon.

You can review the timeline at any time within our attendee platform, whether you are a participant, organization admin, or both!

Both the timeline and the full guidelines for each stage of the Meetup scheduling process will become available in one document closer to the start of the program, around early to mid-August.

We’ll be following up via email with tips and reminders every step of the way!