FAQ

General Information

Groceryshop 2021 will take place September 19-22 at the Mandalay Bay in Las Vegas, NV.

We recommend arriving by Sunday afternoon, September 19, 2021 and departing by Wednesday, mid-morning September 22, 2021.

Click here to view a map of the venue.

The dress code is business or business casual.

WiFi will be available to all attendees at the event, however, the Wifi is only meant to be used for browsing the internet and/or checking email. We strongly recommend ordering a dedicated hardline for your booth. The attendee WiFi is not meant to be used by exhibitors in their booth. To order internet for your booth please contact Mandalay Bay Exhibitor Services. The WiFi network name and password will be printed on the back of every attendee badge and in the onsite workbook.

Registration

The current registration price is posted on our website here. Please note that tickets increase every few weeks.

Click here to view the Startup registration pricing and qualification criteria. All registrations for the startup rate are subject to approval.

Click here to view the Retailer registration pricing and qualification criteria. All registrations for the retailer rate are subject to approval.

No, we do not offer any exhibit hall only or one day tickets. Tickets provide access to all aspects of Groceryshop, including sessions, networking events, breakfasts, lunches, receptions, exhibits, etc. that are not private. We do not offer any exhibit hall-only or partial attendance rates.

Groceryshop does not share or sell attendee contact information. We have been informed that a company claiming to sell the Groceryshop attendee list with contact information has reached out to several of our sponsors. We have not authorized any company to contact you. We recommend that you do not reply to or speak with any organization claiming to sell the Groceryshop attendee list and do not share your credit card information.

Exhibit Hall

The exhibit hall is located in the Shoreline Exhibit Hall on level 2 of the Mandalay Bay.

You can view your booth location and booth number on the online floor plan here.

Exhibit Hall Hours

Date

Function

Hours

Saturday, September 18

MOVE-IN

Booths 400 Sq Ft. Or Larger Only

8:00 AM - 6:00 PM

Sunday, September 19

MOVE-IN

All Booths

8:00 AM - 6:00 PM

Monday, September 20

EXHIBIT HALL OPEN



9:00 AM - 6:30 PM

Tuesday, September 21

EXHIBIT HALL OPEN



9:00 AM - 6:30 PM

Tuesday, September 21

MOVE-OUT

Mandatory For All Pre-Built Spaces

6:30 PM - 10:00 PM

Wednesday, September 22

MOVE-OUT

All Booths

8:00 AM - 6:00 PM

*Hours are subject to change

All meetings should be scheduled only during the Exhibit Hall open hours. All meeting participants must be a registered Groceryshop attendee with a badge to access the exhibit hall.

The attendee list will be available for sponsors two weeks prior to show upon request. The list will be title and company only, Groceryshop does not provide attendee names or contact information.

No, the Mandalay Bay is the exclusive provider of all food and beverage in the exhibit hall. All food and beverage must be ordered through Mandalay Bay Exhibitor Services.

No, balloons are prohibited throughout the facility. Click here to view the exhibitor display guidelines.

Please contact the Groceryshop Sponsorship Logistics team for vehicle and robot requirements.

Exhibit hall aisles will be carpeted. Only prebuilt exhibit spaces include black carpet. Carpeting can be purchased through the Freeman Exhibitor Kit.

Freeman is the official show general contractor and Mandalay Bay Exhibitor Services is the in-house service provider for Mandalay Bay. Below is a breakdown of services that each vendor provides.

  1. Freeman provides​: booth furnishings, shipping, rigging (under 200 lbs)*, installation and dismantle labor services, all material handling* and audio/visual services. Orders can be placed through the online Freeman Exhibitor Kit.
  2. Mandalay Bay Exhibitor Services provides​: electrical*, internet*, plumbing (compressed air, water, drainage)*, rigging (over 200 lbs or including electrical)*, telecommunications*, catering* and booth cleaning*, audio/visual and floral & plant services. Order forms can be found on Mandalay Bay Exhibitor Services order site.

*exclusive provider, no other vendor can be used for this service

Due to the limited move-in time, we recommend shipping in advance to the Freeman Warehouse. Items must be delivered to the warehouse beginning August 23, 2021 to September 9, 2021. Please refer to the Freeman Exhibitor Kit for material handling order forms and shipping labels.

As an exhibitor you may “hand carry” certain items. Hand carry is defined as small items such as small packages or cartons that an exhibitor is able to carry. Any mechanical assistance is limited to a small dolly or assistance from the hotel bellman. The assistance of any motorized device or pallet jack is not permitted. When exhibitors hand carry, they may not access designated material handling areas. Exhibitors must use the main entrance of the facility.
If your freight is being delivered by a carrier, you must use Freeman to unload the freight and transport to your booth. You will also be charged a material handling fee. For more information on Material Handling see within the Freeman Exhibitor Kit.

WiFi will be available to all attendees at the event, however, the Wifi is only to be used for browsing the internet and/or checking email. We strongly recommend ordering a dedicated hardline for your booth. The attendee WiFi is not meant to be used by exhibitors in their booth. To order internet for your booth please order through Mandalay Bay Exhibitor Services. The WiFi network name and password will be printed on the back of every attendee badge and in the onsite workbook.

No, distribution of materials outside of your booth is prohibited, including leaving material on tables or handing out brochures in the aisles or entrances of the show.

  • 10'x10' and 10'x20' booths have a maximum back wall height limitation of 8 feet high. Side walls between neighboring booths cannot exceed more than 4 feet in height. 10'x10' and 10'x20' exhibitors are not permitted to have a hanging sign above their booth. No exceptions.
  • Booths that are 400 square feet or larger have a maximum height restriction of 20 feet high, measuring from the floor to the top of the booth structure or hanging sign. No exceptions.
  • 20'x20' and larger booths MUST submit a technical rendering to the Groceryshop Sponsorship Logistics team, with dimensions by January 24, 2020.

Booth displays should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors.

In order to facilitate exhibitor move-in, hanging signs MUST be shipped in advance to the Freeman Warehouse using the custom hanging sign labels found in the Freeman Exhibitor Kit. No exceptions!

Click here to view additional display guidelines.

Hanging signs are only allowed above booths that are 400 square feet or larger. Hanging signs may not exceed the length of any side of your booth space or hang over the common aisle space. The top of any hanging sign may not exceed the maximum height restriction of 20 feet. No exceptions.

For non-electrical hanging signs under 200 lbs, please contact Freeman. For all other hanging signs, please contact Mandalay Bay Exhibitor Services.

Visit Freeman Online’s Exhibit Packages page to explore turnkey options or request a custom consultation.
If you are looking to use a third-party contractor to build your booth, please refer to the EAC form. EACs will need to provide a COI to Groceryshop and submit a booth rendering for approval.

There is a business center at the Mandalay Bay.
The Las Vegas Convention and Visitors Authority also maintains an online searchable list of Las Vegas vendors and services.
Disclaimer: Groceryshop does not guarantee the quality or reliability of any of the vendors listed. We recommend that you do your own research into any potential vendors that you are interested in doing business with. You are also responsible for ensuring that any outside vendor you hire does not perform any services which are exclusive to the show contractor, Freeman or Mandalay Bay Exhibitor Services.

If you will be selling products from your booth and the product will actually be given to the buyer at your booth at the time of the sale, you will need to contact the Department of Taxation for the State of Nevada, http://tax.nv.gov/ and adhere to sales tax regulations. However, if you will only be taking orders and shipping the product after the event, you will not need to contact the Department of Taxation for the State of Nevada. Groceryshop reserves the right to prohibit the sale of any product for any reason.

Yes, you may film inside your booth; however, it must be contained to your booth. Exhibitors are not allowed to film other exhibit spaces without approval. Due to fire marshal regulations, tripods, lights and elaborate set ups are NOT permitted in any public area. All camera crew personnel MUST be registered as a Groceryshop attendee.

There will be security in the exhibit hall during non-show hours. However, exhibitors may hire dedicated security for their individual booths through Mandalay Bay Exhibitor Services. Please let the Groceryshop Sponsorship Logistics team know of your arrangement.

Hotel Reservations

Click here for hotel reservation information and to book your room at the Mandalay Bay.

To modify or cancel an existing reservation, please reach out to the Mandalay Bay Group Services Department directly at 877-632-9001 or click here.

We have been informed that a company offering hotel reservation services for the Groceryshop event has contacted several of our sponsors and asked for credit card information to book rooms. We have not authorized any company to contact you. Do not reply to or speak with any organization claiming to book hotel rooms for Groceryshop, and do not share your credit card information. If you need to book hotel rooms, please book them only through our Groceryshop website, by contacting the hotel directly, or by utilizing services you know to be safe and legitimate.