2024 Grocery Industry Icons & Innovators

Caroline is a Managing Director & Partner in BCG's Washington DC office and co-leads BCG's global Grocery Segment. Over the last two decades she has worked with some of the world's biggest consumer companies (in grocery, apparel/accessories, foodservices) across Asia, Europe and the US on a range of topics spanning strategy, operations and org design.

She is passionate about digital, data and technology transformation in retail – especially unlocking the challenging economics and operations of eCommerce. She also spends a lot of time thinking about how to evolve retail for tomorrow’s customer through omnichannel experience, new format development and in-store experience. She loves product and format innovation, thoughtful category strategy, and digging in with operators to create compelling, connected experiences and drive change for customers and teams.

Caroline has been recognized as an INvolve role model for future women leaders (2021) and a World Economic Forum Young Global Leader (2022).