2025 Grocery Industry Icons & Innovators

Susan Anderson is the Global Head of Delivery at Uber, leading Uber’s global Delivery business, driving strategy and operations for the company’s flagship delivery platform, the Uber Eats app, across more than 30 countries.

Since its launch in 2014, Uber Eats has become one of the world’s leading food delivery platforms, connecting millions of consumers with restaurants, grocers, retailers, couriers, and a wide variety of local businesses. Under Susan’s leadership, the Delivery organization is focused on expanding marketplace efficiency, deepening partnerships with restaurants and merchants, and enhancing the customer experience to meet evolving consumer expectations.

During her 8+ years at Uber, Susan has held multiple leadership roles across regions and business units. She played a key role in launching Uber Eats in Australia, led Uber’s Mobility business in the Asia-Pacific region, shaped global strategy for Mobility, oversaw Uber for Business and Business Development worldwide, and most recently served as Global Head of Grocery & Retail. Her experience gives her a unique perspective on how to scale global platforms while staying close to local market needs.

Prior to joining Uber, Susan held leadership positions at Amazon, Bain & Company, and Capital One, and has worked extensively across Europe, Asia-Pacific, and the United States.