Tech-Enabled Associates: Boosting Productivity and Satisfaction

In addition to streamlining store operations and delivering engaging shopping experiences, retailers are also investing in technology that benefits store associates. Whether it’s automating menial work, helping with prioritizing tasks, or facilitating communication with team members, technology can immensely reduce workloads for store associates and enable them to offer better customer service to shoppers. Through a series of case studies, three senior retail executives will share how they are arming their workforce with technology that drives productivity and satisfaction.

Monday 29 September 9:50 AM - 10:30 AM Moptimization Stage