Seamless and Secure Stores: Minimizing Friction and Deterring Theft

In recent years, retail theft has elevated in many cities across the U.S. and has reached all-time highs in countries such as Australia and the UK. Short-term solutions to tackle this problem have included locking up products, retrenching on self-checkout, and other tactics that add friction to shopping experiences for everyday shoppers. In this panel conversation, retailers discuss new technologies that mitigate shrink and exchange strategies for delivering a seamless in-store experience that protects shoppers, associates, and merchandise.


Monday 29 September 10:40 AM - 11:20 AM Moptimization Stage

Add to calendar 09/29/2025 10:40 09/29/2025 11:20 Seamless and Secure Stores: Minimizing Friction and Deterring Theft Moptimization Stage US/Pacific
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Speakers

Gaurav Pant

Co-Founder & Chief Insights Officer, Incisiv

Jennifer Fagan

Retail Partner, EY

Kelly Lindenau

Content Director, Groceryshop