Level 1 Sponsor
Relationshop is a leading provider of customer-centric, digital engagement solutions for the grocery industry. We are passionate about helping retailers build customer loyalty, drive incremental sales and improve the digital customer experience through relevancy, personalization and 1:1 engagement.
The following provides a quick snapshot of our integrated platform and capabilities:
- DXP Web & Mobile Platform: designed to provide a connected, personally curated digital experience for each customer, our integrated web and mobile platform was built for the needs of grocery retail today. With Interactive ads, dynamic shopping lists, personal dashboards, item recommendations and digital loyalty, our platform helps retailers personally engage with their customers at every point of interaction and transaction—on-line, on-app and in-store.
- eMarketing System: our omni-channel system allows you to engage your customers where they are, delivering individual targeting and personalization via email, push notifications, text messages, web & mobile— for true 1:1 engagement.
- Customer & Marketing Analytics Platform: we partner with Manthan, recognized by Forrester as a Customer Analytics Leader, to deliver a highly actionable analytics and segmentation solution. A robust, cloud-based data model and advanced modeling and AI, help retailers turn customer data into insights, and insights into action.
- Employee Engagement Platform - this mobile-centric solution is designed to help keep employees informed and rewarded, turning them into front-line ambassadors for your brand. Our EE platform fosters better transparency and communication between corporate and the field through the ability to reach your employees with personalized content, messages, videos and rewards all via a branded mobile app solution.
- Digital Ad Production Platform: this web-based solution streamlines and automates the ad/circular building and proofing process through a set of unique workflow management modules. Platform includes a best in class Digital Asset Management (DAM) solution with over 60,000 grocery product images updated daily.
- Strategic and Managed Services: we also help grocery retailers design and implement new loyalty programs, define their digital roadmap, create connected digital experiences, and operationalize 1:1 targeting and personalization strategies.