Chief Customer Officer, Wakefern Food Corp.
Steve Henig, Wakefern’s Chief Customer Officer, has been an innovator with the nation’s largest retailer-owned cooperative for his entire career.
In his current role, Henig works with Wakefern members, leaders and associates to create a single, consistent brand voice for customers. He oversees Wakefern’s Own Brands, Advertising, Social Media, Vendor Management Office, ECommerce, Sales Planning, and Analytics and Insights teams.
Henig previously served as vice president of Digital Commerce and Analytics, where he was responsible for ecommerce initiatives, app development and analytics. He innovated the company’s ShopRite from Home service and oversaw the launch of the cooperative’s first automated micro-fulfillment center. Before that, he served as vice president of Corporate Merchandising and Marketing.
He began his career with Wakefern’s General Merchandise division in 1991, before joining the company’s Leaders in Training program. His career has included positions in Wakefern’s Dairy, Deli, Grocery Marketing, Corporate Merchandising and Marketing divisions.
Henig earned a Bachelor of Science degree in political science at The College of New Jersey (TCNJ) and a Master of Business Administration at Monmouth University. In addition to his responsibilities at Wakefern, he is currently an adjunct marketing professor at The College of New Jersey. He currently serves on FMI’s New Consumerism Board Council and Team.
Henig lives in Millstone, New Jersey with his wife Jill and has three children.