VP, Category Management Services, Retail Business Services, an Ahold Delhaize company
Chris Adams is the Vice President of Category Management Services for Retail Business Services, the services company of Ahold Delhaize USA. Serving a portfolio of local grocery brands including Stop & Shop, Food Lion, GIANT/MARTIN’S, Hannaford, Giant Food and Peapod, which collectively span 23 U.S. states, operate more than 2,000 stores and have some of the most extensive supply chain operations on the East Coast.
Retail Business Services leverages scale to drive synergies and provides innovative solutions, as well as industry-leading expertise, insights and analytics to local brands to support their strategies. Adams is responsible for supporting the needs and strategies of Ahold Delhaize USA's local brands in areas of Business Analytics, Business Systems, Data Governance, Item Lifecycle and Unsaleables.
In this role, Adams leads a team focused on leveraging scale, analytics and insights to help the local brands achieve profitable sales growth. This includes serving as the business sponsor of Master Data Management deployment for U.S. brands, leading all Merchandising related tools and systems, and driving implementation of a cross-functional Data Governance Council and best practice sharing.
Adams has an extensive background in the grocery retail industry, with 25 years of experience in retail operations, operations support, analytics, asset protection and merchandising roles. Prior to his current role, he was part of the core project team helping lead the commercial transformation and transition work to set up Ahold Delhaize USA's customer-centric portfolio of companies and the Retail Business Services commercial teams to support them.
Prior to this, Adams held roles with the former Ahold USA company, including Director of Merchandising Optimization and Director of Shrink. Prior to joining Ahold USA, he worked for Shaw's Supermarkets as a Six Sigma Master Black Belt, Six Sigma Black Belt and in various operations roles.
Adams holds an MBA from Lebanon Valley College and a bachelor's degree in history and political science from the University of Miami. He is originally from Massachusetts and now resides in the Salisbury, N.C., area with his wife, Ilene, and their two children.